A System that provides Choice in Aged Care
Building Relationships, Developing People and Growing the Organisation - The only complete Consumer Directed Care system
MyCDC Material and System Flow
Who We Are and those that work with us on MyCDC
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Our Experience
MyCDC™ is a system developed for aged care services. It focuses on introducing Consumer Directed Care into Residential and Home Care.
It has been successfully operating for over 7 years and introduced into a number of aged care providers across Australia.
With over 4,000 staff trained in MyCDC™ in both Residential and Home Care. The model is now mature and is delivering genuine consumer choice so people are able to live the lives they wish.
The MyCDC™ system is based on "Normalisation" model which De-Institutionalises residential aged care and provides a social model for Home Care.
As the system gains momentum and becomes more widely used a series of partnerships have been developed to support its ingoing development. Listed below are the partners in MyCDC™ and are assisting it to become Best Practice in delivering aged care services.
Research Analytics brings over 25 years experience in aged care. We developed the MyCDC™ model for residential care and published a report for the Minister of Aged Care on how this operates. It has also developed aged care systems that support business & financial systems, including MyCDC™. Research Analytics has now linked up with a number of technology companies to make MyCDC™ more accessible and easy to use. It now offers a full suite of functions needed for the changes occurring in aged care.
Turnpoint Care Software. We have linked up with Turnpoint to provide the software required to support MyCDC™ with a Customer Relations Management system. This produces the financial statements for people living in residential care which will be mandatory in July 2024. Turnpoint also provides systems for aged care and disability services.
Humanetix is the most modern and up to date electronic clinical care system available to aged care providers. It works with MyCDC™ by providing a digital version of the MyCDC™ Operational Manual, Audit Tools and Self Assessments.
Telltouch is used by MyCDC™ providers and gives instant feedback from residents, clients and relatives on how they feel about the service. It also incorporates regulatory compliance measures such as the Serious Incident Reporting (SIRS).
Touchstone Life Care is an Advanced Care Directive system which is the only one of its type in Australia. It provides an electronic record of the wishes of people if a serious incident affecting their health was to occur. It also allows information to be passed to the Public Health System so the wishes of the person are available and can be acted on. It supports MyCDC™ in ensuring people have genuine choice in their wishes.
CFS Australasia is a contact tracing system that provides information about the amount of contact people living in residential care have with Nurses, Carers and other staff. It supports MyCDC™ by providing the data needed to cost out services in the MyCDC™ financial model in Turnpoint. It is easy to use, reliable and prepares organisations for the future requirements in aged care.
Melanie Tan MBBS (Melb), MA (Cantab) (Law), CHIA, AICGG, MCHSM, MAICD, has a background that spans over 25 years as a medical practitioner (in acute care), lawyer (aged care, health and medical negligence), and medico-legal adviser (in medical defence organisations). She brings these experiences together to offer a unique perspective in providing independent consulting and advisory services in clinical governance (including training). She believes in authentic consumer-directed care across all sectors and is a Non-Executive Director of Uniting SA (and member of its Great Consumer Experience Committee), as well JPS Audit Specialists (NDIS).
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