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About MyCDC™

Systems and Experience You Can Count On

Aged care consumers deserve the right to choose what they do, how & with whom

to make informed choices about care & services, and to live the life they choose.

The Australian government recognises this right in the new aged care standards of July 2019.


Standard 1 is a foundation standard which requires providers to deliver & show evidence of how they provide dignity, respect, information, choice & independence to consumers.

This will require many providers to shift how they deliver services.


 MyCDC™ is a researched & trialled model of care that puts relationships & consumer choice at the heart of services in a communal setting. It assists providers to maintain a quality of care where consumers are in the forefront of what happens during their lives on a daily basis. 

   

It is the answer to the most basic human needs we all experience.  How often have you heard:

❖ Changes are here – are you ready?

❖  Are you listening to me? Really?

❖  Do you know what I really want?

❖  Can your culture and service model meet my preferences, and support  me to live the way I choose?


We provide a complete system to operate Consumer Directed Care in a residential care setting. The system includes:

- How Engagement is conducted;

- How Services are provided;

- How Financial management is achieved that benefits the consumer and the provider.


The MyCDC™  system is implemented in 3 stages:

1 - A six month pilot (in part of the residential care facility) to tailor the system to your needs - what works and what doesn't;

2 - The roll out of the system across the whole facility;

3 - Embedding the system in practice and changing the culture.


The benefits include a system where residents and families are happy and in staff that are motivated. The organisation is able to provide the services required and operate in a financially sustainable manner.


The pathway to getting started:

We provide knowledge & answers through a series of workshops from an Introduction to full Implementation of  MyCDC™. The workshops are in 4 parts:

Part 1: 

- Introduction Workshop (1-hour session) 

Understanding  MyCDC™ and its role in Aged Care now and in the future

Part 2:  

- Workforce Management Workshop (2-hour session) 

- Financial Modelling Workshop (1-hour session) 

Understanding how  MyCDC™  operates in Aged Care 


After Part 2 a decision is made if a Pilot would be appropriate in implementing MyCDC™. A full proposal is provided. Parts 3 and 4 are included as part of Pilot. Refer to the Services & Workshops area for details on the Pilot.


Part 3: 

- Staff Training (2-hour session)

- Consumer Training (2-hour session)

Applying MyCDC™ in the workplace

Part 4: 

- Train the Trainer (1-day session -which can be provided in two 4-hour sessions)  

- Team Leader Training (2-hour session) 

- Monthly Forums 

Embedding MyCDC™ into the culture of your organisation


** All training is offered either on-line (using Zoom) or in house. Prices vary depending on delivery method. Participation may be limited by the method of delivery.

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 MyCDC™ is about building relationships that allows people to "live the life they choose".

Articles, Reports and Presentations

Articles, Reports and Presentations on MyCDC™ & Aged Care

CDC in Residential Care - Peninsula Village (pdf)Download
Quality Conference - March 2019 - Sydney - Presentation (pdf)Download
Article on Choice in Aged Care with the New Standards -April 2019 (pdf)Download
Article on Financial Management in Residential Care - Feb 2020 (pdf)Download
CDC Report for Minister of Aged Care - Published version - November 2018 (pdf)Download
Riverview Article - August 2020 - in Ageing Agenda's (pdf)Download
CDC in residential care model tested - Australian Ageing Agenda - 2018 (pdf)Download
Weighing up the costs of aged care's retention bonus_ opinion - Australian Ageing Agenda (pdf)Download
Letter on Choices and Resources and Response from the ACQSC - May 2019 (pdf)Download
Case Study - Person Centred Software - September 2020 (pdf)Download

Testimonials

Clients and Families

 “Staff have more time to talk to you”. – Resident

“I think they’re here to help, not just in a job” – Resident about Staff

“It will be great. I can’t wait. The original goal was to jump out of the helicopter.” – Resident whose goal was to have a helicopter ride.

“Understanding the money is good. It puts me at ease” - Resident”

“I appreciate what you girls do for me now. Before you were always rushing in and out.” - Resident.

Staff

  “I’m really enjoying it. You can actually see the difference in Residents themselves, see it in their faces.” – Staff Member

“I know that when a resident asks me for something then I can now get it done for them and they trust me”. – Staff Member

Organisations

  “ This was a Crazy Idea and System but you know what - it works.” – CEO

“ When you talk to the residents and their families, they seem a lot more involved in their care plans and actually understand what’s going on". – CEO


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