Aged care consumers deserve the right to choose what they do, how & with whom
to make informed choices about care & services, and to live the life they choose.
The Australian government recognises this right in the new aged care standards of July 2019.
Standard 1 is a foundation standard which requires providers to deliver & show evidence of how they provide dignity, respect, information, choice & independence to consumers.
This will require many providers to shift how they deliver services.
MyCDC™ is a researched & trialled model of care that puts relationships & consumer choice at the heart of services in a communal setting. It assists providers to maintain a quality of care where consumers are in the forefront of what happens during their lives on a daily basis.
It is the answer to the most basic human needs we all experience. How often have you heard:
❖ Changes are here – are you ready?
❖ Are you listening to me? Really?
❖ Do you know what I really want?
❖ Can your culture and service model meet my preferences, and support me to live the way I choose?
We provide a complete system to operate Consumer Directed Care in a residential care setting. The system includes:
- How Engagement is conducted;
- How Services are provided;
- How Financial management is achieved that benefits the consumer and the provider.
The MyCDC™ system is implemented in 3 stages:
1 - A six month pilot (in part of the residential care facility) to tailor the system to your needs - what works and what doesn't;
2 - The roll out of the system across the whole facility;
3 - Embedding the system in practice and changing the culture.
The benefits include a system where residents and families are happy and in staff that are motivated. The organisation is able to provide the services required and operate in a financially sustainable manner.
The pathway to getting started:
We provide knowledge & answers through a series of workshops from an Introduction to full Implementation of MyCDC™. The workshops are in 4 parts:
- Introduction Workshop (1-hour session)
Understanding MyCDC™ and its role in Aged Care now and in the future
- Workforce Management Workshop (2-hour session)
- Financial Modelling Workshop (1-hour session)
Understanding how MyCDC™ operates in Aged Care
After Part 2 a decision is made if a Pilot would be appropriate in implementing MyCDC™. A full proposal is provided. Parts 3 and 4 are included as part of Pilot. Refer to the Services area for details on the Pilot.
- Staff Training (2-hour session)
- Consumer Training (2-hour session)
Applying MyCDC™ in the workplace
- Train the Trainer (1-day session -which can be provided in two 4-hour sessions)
- Team Leader Training (2-hour session)
- Monthly Forums
Embedding MyCDC™ into the culture of your organisation
** All training is offered either on-line (using Zoom) or in house. Prices vary depending on delivery method. Participation may be limited by the method of delivery.
MyCDC™ is about building relationships that allows people to "live the life they choose".
Articles, Reports and Presentations on MyCDC™ & Aged Care
“Staff have more time to talk to you”. – Resident
“I think they’re here to help, not just in a job” – Resident about Staff
“It will be great. I can’t wait. The original goal was to jump out of the helicopter.” – Resident whose goal was to have a helicopter ride.
“Understanding the money is good. It puts me at ease” - Resident”
“I appreciate what you girls do for me now. Before you were always rushing in and out.” - Resident.
“I’m really enjoying it. You can actually see the difference in Residents themselves, see it in their faces.” – Staff Member
“I know that when a resident asks me for something then I can now get it done for them and they trust me”. – Staff Member
“ This was a Crazy Idea and System but you know what - it works.” – CEO
“ When you talk to the residents and their families, they seem a lot more involved in their care plans and actually understand what’s going on". – CEO